Sofia Hotel Policy and Accommodation Conditions

• Accommodation

Check-in after 2:00 p.m.

Check out before 12:00 p.m.

Pets are not allowed in the hotel.

In the event that the hotel is unable to accept the guest after a confirmed reservation, the hotel undertakes to provide alternative accommodation in a hotel of the same category, without changing the conditions of the reservation.

The hotel has a paid parking lot with 80 spaces in close proximity to the reception.

Parking space booking is not possible. 

Parking spaces are subject to availability. In case of full occupancy, the hotel is not responsible and does not undertake to provide a free parking space but may assist with information about others nearby.

The hotel has its own beach and an outdoor pool. Every paid reservation includes the use of an umbrella and chaise-longue at the pool or on the beach (subject to availability). Two chaise-longues and one umbrella are included in the price of a double room.

• Payment conditions 

In the process of making a reservation, you have the opportunity to choose the payment method.

Payment according to the terms of the reservation.

Bank card payment, and if you choose this method you must pay the full amount for the accommodation.

Bank payment

Bank payments must be received within 5 days of the date the 

reservation was made. Otherwise, the reservation is cancelled.

Bank details in BGN:

BGN

„Голдън Турс „ЕООД

Гр.София1407,България

Бул.“Джеймс Баучер“60-64

МОЛ :Милена Замфирова

ИН по ДДС BG131208096

Първа Инвестиционна Банка

IBAN : BG38FINV91501016644608

Основание за плащане: № на резервацията…..

EUR

“Golden Tours” EOOD

Sofia 1407,Bulgaria

Bul.”James Baucher”60-64

Milena Zamfirova

VAT BG131208096

First Investment Bank - FIBANK

IBAN: BG57FINV91501016644557

SWIFT : FINVBGSF 

Grounds for payment: The number of the reservation….

• Cancellations

In the event of a cancellation of a confirmed reservation up to 7 days before arrival, no penalty is due. If payment has been made by you, such payment shall be refunded within 7 work days from the date of the received cancellation.

Cancellations made 6 days or less prior to arrival incur a penalty of 1 night for each room booked. The remaining amount is refunded to your account within 7 work days, counting from the date of the cancellation received.

In the event of no-show, the amount of your reservation will not be refunded.

• For more information:

For additional questions regarding reservation or payment methods you can contact us by email at reservation@sofiahotel.net or by phone: +359 52 355 120